Contracts Manager

Waterloo, Ontario, Canada | Full-time


Role Description:

This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand multi-modal network, and you’ll be one of the pioneers shaping this transformation. 

You will be the company’s first dedicated contracts manager. You will be a key member in supporting multiple teams and shaping the contracts management function in a fast growing company. You will work with outside legal counsel and assist the revenue team to prepare, negotiate and close client contracts. You will work with the client success team to administer and renew existing contracts. You will work with our Director of Finance and Administration to procure and manage our insurance policies. Your unique blend of project management skills and knowledge of contracts will help you succeed in this role and support the company’s growth.

Your day-to-day responsibilities will include:

  • Lead contract negotiations with clients, together with business stakeholders and outside legal counsel as necessary.
  • Review contract terms on a wide range of public sector RFPs, vendor agreements, NDAs, and Partner agreements. Negotiate and amend the terms as required in consultation with executives. 
  • Administer existing contracts, together with the client success and operations team and ensure compliance with contract terms.
  • Identify and manage risks associated with each contract.
  • Liaise as necessary with our external legal counsel and advisors to ensure that the company needs are being met as we scale.
  • Develop contractual positions and provide contract interpretation.
  • Manage the insurance requirements on all customer contracts.
  • Advise our departmental leaders on contract management best practices. 

Preferred qualifications:

  • Education: Bachelor’s or Master’s Degree in Law, Business, or related field
  • 3 + years of experience in a complex high-tech environment or in house legal department
  • Experience with transportation, municipalities or government contracts preferred.
  • Enjoys learning and thrives in a fast paced environment
  • Demonstrates good judgment and strong interpersonal skills.
  • Understands business issues and has a pragmatic, commercial orientation.
  • Location: Based in Waterloo, Ontario, or willing to relocate. OR Based in the Greater Toronto Area, and willing to commute 2-3 days to the Waterloo office.

Compensation and benefits:

  • Base Salary: 80K-120K
  • Work-Life Balance: Flex time, vacation time
  • Benefits Plan: Dental, prescription, disability, massage, and more

Who we are
RideCo powers on-demand transit. Public transit agencies use RideCo's cloud-based software platform to provide on-demand shared rides in dynamically routed buses and vans. Our clients include some of the world’s largest transportation operators such as Los Angeles Metro, Houston Metro, San Antonio Metro, and Calgary Transit.
Have you experienced getting frustrated with transfers and waiting while taking a public bus? Have you seen buses drive around in low-density areas with very few passengers on-board and wondered how inefficient that seems to be? You're likely aware of the first & last mile access challenges faced by transit hubs. We are solving these problems by re-imagining shared mobility. Imagine a world where vehicles have dynamic routes responsive to real-time trip demand. This 'dynamic shuttle' (or van) would pick you up, on-demand, at or near your doorstep, and take you to your destination or transit hub. Along the way, it may pick-up other passengers going in your direction. Your experience will be seamless: less waiting, less walking, fewer transfers, shorter travel time, and timely pickups and drop-offs. RideCo's 'dynamic shuttle' platform enables this seamless experience and low-cost shared rides for vehicle fleet operators and their passengers. By seamlessly moving more people in fewer vehicles we are catalyzing a generational shift in how people get around cities and towns. This means commuters spend less time in transit and more time doing what they enjoy.
RideCo powers a diverse range of use cases, including residential/ suburban travel; first-mile-last-mile connections for transit hubs; and corporate employee transportation. We are investing to scale up and capture the growing demand for on-demand shared rides solutions.